Wed, 18 Dec – Thu, 19 Dec (1 Night) | 1 Room | 1 Guest
Besides Mulberry Hieghts, B/h Auro University, Bhatpore, Surat, Surat , 394510 | Show on Map
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"<b> HOTEL CASA RIVA provides decent stay to its patrons. </b><br><br>This property in Surat offers complimentary wifi access to its guests and is located close to the Karunasagar Ovaro (11 km).
This hotel has 54 well-appointed rooms, spread across 12 floors.
Tea coffee maker, towels, desk, television, telephone, wardrobe, minibar, free toiletries and bathroom with hot/cold running water are some of the conveniences offered in the room. This property provides various facilities that include 24-hour front desk, health club, elevator, bonfire arrangement, swimming pool, fitness centre, kids play area, business center, luggage storage, wheelchair, lockers, banquet facilities, airport shuttle and security guard.
Room service, housekeeping, laundry, power back up and ironing are also offered for the convenience of the guests. This hotel in Surat is accessible via travel hub such as Surat Railway Station (13.5 km) and Surat Central GSRTC Bus Station (13.5 km).
The closest airport to this property is Surat International Airport (9 km). Some of the tourist attractions are Dumas Beach (14.5 km) and Sarthana Nature Park And Zoo (20 km). Guest can dine-in at the restaurant within the premises. <B> This property is known for its location and quality service.</B>
Save your money now by making a reservation today.
by Sushanthgopal on September 4, 2019
This is one of the Best Worst Hotel I have stayed ever till date. I stayed here from 1st Sep19 to 4th Sep19. I have booked this Hotel at Rs. 4200+ / night and this is what I get as mentioned below. Courtyard Marriott in Surat Corporate rate is Rs.4500+18% GST. 1. The approach to the Hotel from Airport is through a village and through a No mans land which scares you and shocks you with thoughts in your head, is it worth the money paid? 2. The guy at the reception check me in and no intimation on the Breakfast or restaurant shared to me. Lack of professionalism. 3. I stayed in Room # 105 and that night it rains heavily. Guess what water starts to drip inside the room at around 2 AM. 4. On 2nd morning I find out where the restaurant is. Its in 12th Floor where a shabbily dressed guy is sitting on a chair enjoying videos in Mobile. Dont expect any buffet spread. You need to order and the options are limited. 5. On the same day morning, I try to tune in to a music channel in the TV. I get a prompt on the TV that Tata Sky is deactivated and needs recharge. 6. On 2nd evening, I tell the person at the reception about water dripping and Channels not coming in TV. She says she will upgrade my room. 7. I was shifted from 1st floor to 8th Floor. That was the only upgrade. Room was still the same and the channels where still not working here. Bathrooms are dingy and similar to a below average hotel. 8. Now I call the Reception. The lady there says Tata Sky account is recharged and tells me to check once again. Nothing works. She does not have courtesy to confirm with me. I call once again. Then she sends a so called technical person. He calls her and asks her to recharge once again. Then changes the set up box. But limited channels work for that evening. Then it was the same where even Free channel didnt work. 9. I tried to order for room service on 2nd evening based on the number  displayed in assistance sheet. No response. I call up the reception. He says give me the order. I say I need what options are available in Parantha. He says he will get back. 10. Parantha comes, but the rates differ from what is given in the menu rate and actual bill. 11. Grooming of Room Service Manpower is horrible and they smell bad. You dont feel like eating the food later. 12.Water in the bathroom smell like chicken fat. After all these I was out of my mind. So called the Duty Manager. I told him very clearly that I will not pay Rs.4200 per night at any cost. It finally came to Rs. 3900/night. THE HOTEL IS WORTH RS. 2000/NIGHT NOTHING MORE.
by Sanjay P on July 23, 2019
In june month i was travel in surat. Amezing customer service and helpful staff. Clean lobby, clean rooms with amezing city with green views. Food was so awasome. And also open restro is amezing with gazibos. Over all we enjoy all service and aminities. Good hotel with great staaf. Keep it up. We will meet you soon again. Thanks casa riva team for our stay make comfert.
by vishal_275115 on July 21, 2019
Casa Riva Surat staff was excellent.Sudarshan Singh made everything go smoothly when we arrived and departed. Service was excellent.food quality is Very good. Selection and quality was very much appreciated. The staff is one of best parts of staying at the Hotel Casa Riva Surat.Everyone is very thoughtful and caring to insure that you are enjoying your stay. Vishal Chaudhary
by 794ashwins on May 18, 2019
Staff was very courteous. They have taken care of very minute details for comfort ...standard room is equipped with enough big screen and one thing not to miss is quality of mattress they provide ...mood lighting ... best part is there restaurants ambience delicious food ...speciality dish has essence of what is promised ...nice kid play area I suppose best in a three star hotel ...worth they charge for every penny ... manager was there to take extra mile to make ur stay comfortable... over all nice ambience ... I din give 5 star just cz they can improve more in coming days as its a new property and I know they can take every extra mile to improve it to make it best ... No complaints as all during the stay ...
by jitukumar123 on February 28, 2019
The staff I felt very courteous, overall stay was peaceful, service part can be improved. They provide free RO water in the room. Rooms were big and bathroom was neat and clean, There was city view room from the room itself.
by Sushanthgopal on September 4, 2019
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