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Thu, 21 Nov – Fri, 22 Nov (1 Night) | 1 Room | 1 Guest
by Jyothilakshmi on Apr 10,2019
What's Good: Gud and superb
What needs to improve : Parking
Reason For Rating : Excellent
by Narmada on Feb 12,2019
What's Good: For the that kind of room they charge too much and also the staff at the reception behave as if they are the owner and they dont respond properly fir anythi while checking in
Reason For Rating : They charge high for early check in and also they dont respknd properly at reception . Over the call they say a different rate and after goinngbthere they give a different rate on bill and while check in also they dont say anything
by Alex on Jan 17,2019
What's Good: The Servcie was good
Reason For Rating : Good rooms and good service
by mahesh on Dec 16,2018
Reason For Rating : You sold me room that was not available in the hotel. I had to make a new reservation over a phone call
by Roopesh on Jan 30,2018
What's Good: Situated at Centre of the city
Reason For Rating : Excellent service and good atmosphere.
by Valued Patron on Aug 25,2017
What's Good: Nothing
What needs to improve : Hotel itself
Reason For Rating : This hotel has a typical rule. I came to check in at 1230pm & they said they cant do that before 2pm even though rooms available. Reception staff untrained & no idea how to deal with guests. Food is below standard & high cost. Not fit to be even in 3 star catagory though inside of rooms are reasonably good. No hot water when i tried to take a bath at 5 am as i had to check out 530am. Location also bad.
by Rajagopalan on May 29,2017
What's Good: It is situated in a good place
What needs to improve : There was no mats outside the bathroom or inside. Room was not that clean this time . No snacks in the mini bar
by sanju reghunath on Jun 16,2014
by AkashM291 on October 31, 2019
Stayed at Joys over the weekend in mid-october. Average place. Bar was closed. Food was overpriced. Service was ok. Definitely not 5star. Breakfast buffet was repetitive. Waiters were reluctant to serve water...seemed lazy. Room boys were good though.
by richuyohanan on September 26, 2019
4 time stay at the property with my family - level of service improves every time. Amenities within the property perfect for a leisure trip away from home. I was extremely satisfied with the level of service and support at the hotel Staff .Thank you Entire team of Joys palace specially Mrs.JEAN JOY (EXECUTIVE DIRECTOR) and Entire House keeping,Room boys. Mrs. Jean take care of our needs.She explain us about thrissur district and about of guruvayoor temple visiting procedure .Very great service they provided in the royal court restaurant .I will definitely back again.Very near to thrissur city .
by DipiDee on September 26, 2019
Joys Palace boasts of being a holiday resort. It is a good Property located centrally in Thrissur. However, the restaurant lets it down. All your hopes of enjoyable holidays will come to nought because of the food part. Imagine being told that food will not be served because you are late by 10 minutes. Plus the buffet spread is repeated in the afternoon and evening. I felt that the hotel was slightly understaffed. The upkeep of the gym also needs attention. Overall, okay for a days business trip. A big NO for longer stays or holidays.
by AshokMithiran on September 24, 2019
Hi. This is Ashok Raja. My trip was mainly based on my work related things.once in two months I will visit this hotel. Rooms are well maintained. Air conditioning is quiet good. Hospitality was very very nice. This is because of employees in the hotel. I was impressed by the Royal Court. Foods are hygienic and very tasty. Staff in the Royal Court are very very good. One staff (Name:Anjali), the hospitality given by her was very very good and appreciateable.
by farehakhan0811 on September 18, 2019
We were a group of 5 people who went to Kerala for a friend's brother's wedding.We stayed in this hotel as it it not very far from Railway station.The hotel is very clean and beautiful.The ambiance is very nice.The staff is very polite.I had a head massage there.The food specially the buffet is amazing.The very deliciously food items in had eaten there.we had enjoyed there a lot.
by richuyohanan on September 25, 2019
by eaikhalil on April 18, 2019
by uma89 on February 10, 2019
by VijayPanickar on February 1, 2019
by Jossy_Varkey on July 27, 2018