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Mon, 01 Oct – Tue, 02 Oct (1 Night) | 1 Room | 1 Guest
M.C Road,Rly Junction, Tiruvalla , 689101 | Show on Map
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by Jagan_Nair on March 27, 2017
Utter horrible place to be. There is no room service, toilets smell like garbage pool, no proper bed (just a sponge with a blanket on it)!!! I can't even believe how they survive. The hotel has its main business from the beer/wine parlor and so they don't know anything about guest relations or check-in formalities, its better that families avoid staying here. They only know to serve drunkards and they behave like goons with attitude, its not at all a place for good decent families. The lady at the reception was full of attitude and ignorant about customer dealing. It took around 45 minutes for check-in to rooms which were pre-booked!! The receptionist told us with quite a disgrace that there will be no room service and restaurant closes by 9:30 so eat before that or go out.!! At night we guys thought of having food from the restaurant and will parcel food for elder lady family member at room, as the restaurant and reception area were crowded with drunkards. But when asked about that the staff told they wont give any plates or glasses to rooms and also it will be troublesome for them to clean the room if we have food in room!! I have been to too many places and stayed at many hotels but this was the first time I had such a worst experience. This is after we had booked 5 rooms in the hotel and giving a good business for them!! The intercom does not work in any of the rooms, they don't even give water in rooms. For anything we have to go outside the hotel, and they have only one helper staff in all department,in restaurant, beer parlor, rooms. There is nothing positive about this hotel except that it is just opposite to the bus stand. I would not have given any rating if it was possible. At restaurant they don't have ice-cream or any juices in the menu, they said if we can wait 10-15 minutes they can arrange lemon juice, most probably they will buy it from some pan shop nearby and serve it. I'm still having digestive problems after having food from there. I wish I had not stayed there and kindly suggest and warn everyone to stay out of here.
by kiran p on January 26, 2017
Room is Good. Location is good. But room service is very bad. Restaurant is also there, but it is beef selling restaurant. So vegetarians should be cautious. So any body can opt this hotel just for staying without expecting room service. Condition and maintenance of room, blankets,towels, soaps, hot and cold water in bathroom are ok.
by tery996 on July 26, 2016
It was on my journey from Trivandrum to Kattapana we been to this place for a nights stay as the car broke down,Nice ambience and tasty food.The room was also okay.The service was also impressive.I could say the room tariff is pretty cheap.
by AjayShankar123 on September 2, 2014
We came to this hotel after a disastrous 1 night at an other hotel in this town (Santhi Palace). Nothing great about this hotel, quite average stuff but this is what you can get in a small town as Chengannur. However it is manageable with spacious rooms, decently clean, and okish service. it is well-located just opposite the KSRTC bus stand and 5 mins away from the temple. Overall, if you have to stay in this town overnight, this is an OK place which you can opt for.
by Jagan_Nair on March 27, 2017
by tery996 on July 25, 2016
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