Garuda Indonesia Flight Status
About Garuda Indonesia
Garuda Indonesia, launched in 1947, is the flag carrier of Indonesia and is headquartered at Soekarno–Hatta International Airport,
near Jakarta, in Tangerang. At a daily average of 500 departures, the airline operates flights to Europe, Australia, Middle East, and
Asia, from Soekarno–Hatta International Airport, and flights to Australia and Asia from Ngurah Rai International Airport (Bali). Domestic flights operate from Sultan Hasanuddin International Airport and Kualanamu International Airport. In
all, Garuda Indonesia flies a fleet of 144 aircraft to 133 destinations in 14 countries across Asia, Australia, Middle East, and
Europe. The airline is a member of the SkyTeam global airline alliance since 2014 and has codeshares with 26 other airlines.
Garuda Indonesia won the ‘The World’s Best Cabin Crew 2017’ award at the annual SKYTRAX World Airline Awards, for the fourth
consecutive time. The airline is also ranked 10thamong the top-ten global airlines in 2017 and has a 5 -star gold rating from
Why should you choose Garuda Indonesia?
Experience traditional Indonesian hospitality and the unique elements of Indonesian culture by flying with Garuda Indonesia. The
airline’s core concepts of safety and punctuality, prompt and efficient service, clean and comfortable premises, and polite and
competent staff, have made it one of the world’s best airlines, in terms of customer service. Garuda offers 3 travel classes –
Economy, Business, and First Class. Travel in Economy for benefits like extra leg-room, reclining seats, USB and power outlet on every
seat, in-flight entertainment, and variety cuisine with Asian, Indonesian, and Western selections, with hot and cold drinks.
Business class has ‘staggered seats with direct aisle-access’, amenity kits, and cuisine from 5-star hotels. First Class passengers
can enjoy limousine services (from certain cities within Indonesia), be received by a butler, and relax in the Garuda Indonesia First
Stay connected on-board with Garuda Wi-Fi, which is complimentary for First Class. Through the Audio and Video-On-Demand (AVOD) in-
flight entertainment, and LCD touch-screens, enjoy TV shows, movies, music albums, and interactive games.
How do you check flight status for Garuda
To check the flight status of any Garuda Indonesia flight, go to the web page of FlightStats, the flight data services and
applications website. Do the following:
• Log onto http://www.flightstats.com/go/Home/home.do
• Under Tools, select Flight Status.
• Fill in the relevant information, By Flight, By Airport, or By Route.
• Select Search.
The required information will be displayed on your screen.
What does the airline do in case of flight cancellation?
In the event of a canceled flight, for passengers holding a valid reservation aboard Garuda Indonesia, the airline will
• Reschedule the flight to a later time, or
• Extend your ticket for up to six months, in the case of any ‘force majeure’ (when the flight is canceled for reasons beyond the
control of the airlines), or
• Re-route the flight, with differences in price and tax to be borne by the passenger.
Key routes of Garuda Indonesia
Jakarta to Singapore, Bali to Tokyo, Jakarta to Amsterdam, Jakarta to London, Jakarta to Melbourne, Bali to Guangzhou, and Jakarta to
Dubai are some of the key routes of Garuda Indonesia.
What are the benefits of booking with Garuda Indonesia?
Garuda Indonesia has several customer-friendly features, which makes travel convenient and hassle-free, whether on the ground or
• When you book online at the homepage of Garuda Indonesia at https://www.garuda-indonesia.com/sg/en/index.page?or book through
the mobile app, you are entitled to low fares on selected flights
• The airline offers free extra sports equipment allowance at no extra charge, whereby you can transport bicycle, diving board,
diving equipment, golf, and skiing equipment, etc. via GA Cargo. Contact the airline at 0 804 1 807 807 / (021) 2351 9999 for further
• Enjoy Sky Priority services introduced by SkyTeam, such as priority check-in, baggage drop-off, security clearance, boarding,
and baggage handling, if you are a top customer of Garuda Indonesia.
• Physically challenged passengers can contact the airline during booking with their queries at https://www.garuda-
indonesia.com/id/en/contact/index.page?.Ambu-lifts and cabin wheelchairs are available in large aircraft on international flights.
For special medical needs, contact the airline after booking transactions.
Q. Does Garuda Indonesia send out email and SMS about flight status?
A. No, it does not.
Q. What happens if I don't receive an email or SMS text alert on my flight status?
A. You can contact Garuda Indonesia, at the following 24/7 call center numbers:br/>
0 804 1 807 807 and (021) 2351 9999