About Scoot Airlines
Scoot Airlines provides luxury flights at a cheap rate. With headquarters located at Changi Airport, Singapore, Scoot Airline operates flights to 59 destinations. The Scoot Airline fleet has 24 Airbus 320s and 14 Boeing 787s.
Why should you choose Scoot Airlines?
Scoot Airlines provides plenty of perks to its customers. Scoot Airline endeavors to provide a premium experience at a low cost; hence they have comfortable leather seats with adjustable headrests and leg rests. They also allow up to 15 kg of cabin baggage and 30 kg of check-in baggage. In-flight entertainment is enriched with streaming of more than 100 movies using ScooTV App. The passengers can have a pleasant trip with a wide selection of meals, a welcome drink, and one additional drink during their flight. Aircraft have in-seat power facility and in-flight Wi-Fi connectivity (charges only for the duration of use) to get you and your gadgets going on throughout the flight. A long list of items including cosmetics, fragrances, liquor, and Scoot memorabilia are present for your in-flight shopping venture.
How do you check flight status for Scoot Airlines?
Flight status can be checked using Flight Stats, by entering the flight number, the airport, or the routes.
• For the By Flight option, enter the airline name, flight number, and departure date. Click on Search. The arrival time, departure time, and arrival gate number will be displayed.
• For the By Airport option, enter the Airport name, date, and time period. Click on Search. The destination, airline name, departure time, and status of the airline will be displayed.
• For the By Route option, enter the departure airport, arrival airport name, and date. Click on Search. The airline name, departure time, arrival time, and status of the airline will be displayed.
What does the airline do in case of flight cancellation?
• Scoot Airlines informs the customers about the cancellation or delays of the flight via email, social media, SMS, or their call centers. Most of the call centers are open 24/7 and provide services in many languages including English.
• During the event of cancellation of a flight, a travel voucher would be provided to the customer. (Note: Customer is fully responsible for the miscellaneous expenses such as hotels and third-party fee).
• Customers can rebook the tickets with the same destination and route within 7 days of cancellation.
What are the key routes of Scoot Airlines?
The key routes of Scoot Airlines are Singapore to Sydney, Singapore to Guangzhou, Taipei to Tokyo, Bangkok to Singapore, Singapore to Chennai, Tokyo to Sydney, and Singapore to Taipei.
What are the benefits of booking with Scoot Airlines?
Scoot Airlines aims at making the travel fun and hassle free for their customers; the following are some of the benefits that will make the travel a pleasure:
• Scoot Airlines have kiosk check in (18 hours to 70 minutes before the flight) and web check in (72 hours to 1 hour before the flight departure), which give the customers the luxury of not having to wait in the queue.
• Lounge access and other premium privileges are provided at affordable prices to the customers.
• BoardMeFirst privileges and Scoot-in-Style privileges help the customers gain priority with a small additional fee.
• Scoot Airlines also helps in booking another flight to your destinations, if the connecting flight was missed due to delay in the previous flight, at free of cost.
• With alliance with various airlines, passengers can board the connecting flights without any immigration, check in, or baggage claims.
Scoot Airlines FAQs :
Q. Does Scoot Airlines send out email and SMS about flight status?
Yes. Authorized personnel representing Scoot Airlines
will notify the customers in case of flight delays or cancellations.
Q. When will I receive flight status alert messages, and how many?
If the cancellation or delay happens less than 24 hours before the departure, alert messages will be sent to the email or phone numbers of the customers. The authorized personnel will try their best to contact the customer, but it is the customer’s responsibility to provide the correct and accessible number or address and remain accessible less than 24 hours before the flight. Check Flight Status
Q. What information will Scoot Airlines flight status alert contain?
The alerts from Scoot Airlines will keep you informed about any delay in your flight and cancellation of your flight. Check Flight Status
Q. What happens if I don't receive an email or SMS text alert on my flight status?
• To reach the web support for your respective countries, check http://www.flyscoot.com/en/help/contact-us. The call centers work 24/7 and provide their service in many languages including English.
• Connect to Scoot Airlines through their social media handles, such as Facebook and Twitter.