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    • Lowest fare for passenger with hand baggage only.
    • No free check-in baggage allowance.
    • The hand baggage only fare will be available on most direct domestic flights(including via flights), with minimum 15 days advanced purchase. Connecting flights are not included.
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Shandong Airlines Flight Status

About Shandong Airlines

Shandong Airlines is a Chinese carrier, based in Jinan in Shandong. The airline was established in March 1994. With a fleet size of 112, it operates flights to over 70 destinations in China and seven other Asian countries. It has its primary hub at the Jinan Yaoqiang International Airport. In the year 2013, Shandong Airlines won the China E-commerce Air Transport Services Industry Best Service award and the ‘Integrity of the Website Demonstration Enterprises’ award. Shandong Airline has a code-sharing partnership with Asiana Airlines, Air China, All Nippon Airways, and a few other airlines.

Why should you choose Shandong Airlines? 

Shandong Airlines provides many in-flight facilities and services to make sure that the passengers have an easy and comfortable journey. The airline has extremely comfortable seats in all travel classes, offers delicious meals, snacks, and beverages during the flight. It also offers many options of onboard entertainment for the passengers. Passengers traveling in First Class have individual AVOD systems for entertainment and a wide variety of food options to choose from. Economy Cabins are equipped with LCD screens playing movies, documentaries, and other entertainment programs.

The airline offers special services to passengers with a disability. Wheelchairs and stretchers are provided on request by the passengers. The airline must be informed about special requirements of ground wheelchairs and stretchers 24 hours and 72 hours before the flight, respectively. Disabled passengers are allowed to travel with service dogs.

How do you check flight status for Shandong Airlines?

You can check the flight status of the airline on the official website www.shandongair.com.cn/. You can get the flight status by route or by flight number.

• On the homepage, click on the ‘Flight dynamics’ tab.
• To check the flight status by route, enter the departure and arrival airports and click on ‘Immediately inquire’.
• To check the flight status by flight, enter the flight number and click on ‘Immediately inquire’.

Flight status for the first option displays flight number, departure and arrival date/time, terminal, and other details.

What does the airline do in case of flight cancellation?

The airline takes care of the needs of the passengers every time there is a disruption in the flight schedule.

• If the delay is less than 2 hours, then the waiting passengers are offered drinking water.
• If the delay is of 2 hours or more, then the passengers are offered drinking water and meals depending on the time.
• The airline offers a refund if you choose not to travel.

Key routes of Shandong Airlines

Jinan to Guangzhou, Jinan to Shenzhen & Wuhan, along with Seoul are some key routes of Shandong Airlines.

What are the benefits of booking with Shandong Airlines? 

The passengers can check in online through the official website and save time. PhoenixMiles is the frequent flyer program that offers you benefits such as travel points and other rewards on both domestic and international flights.


Q. Does Shandong Airlines send out email and SMS about flight status?
A. The customer care service center contacts the passengers to provide information about any changes in the flight schedule.

Q. When will I receive flight status alert messages, and how many?
A. The passengers will receive alerts when there are flight delays. If the delay time is more than half an hour, then the passengers receive updates on the flight status every 30 minutes.

Q. What happens if I don't receive an email or SMS text alert on my flight status?
A. If you do not receive alerts about flight status, you can get in touch with the airline through the official website and chat with the customer service staff.
• You can also email your queries at 95369@shandongair.com.cn

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