More
  • Hi
    • My Bookings
    • My eCash
    • My Profile
    • Logout
      SWITCH TO:
    • Yatra for Business
    • Yatra for Travel Agents
  • My Account
    •   My Bookings My eCash
    • Login Sign Up
    • Yatra for Business
    • Yatra for Travel Agents
  • Support
    • Talk To UsNEW
    • Contact Us
    • Complete Booking
    • Make a Payment
    • Flight Cancellation Charges
  • Offers
  • Recent Search 0
    Things you view while searching are saved here.
    0Recent Searches
    ~~dd~~   ~~ad~~ ~~originName~~   ~~destinationName~~ ~~date~~ ~~month~~, ~~day~~
    ~~depart_day~~ , ~~depart_date~~ ~~depart_month~~ - ~~arrival_day~~ , ~~arrival_date~~ ~~arrival_month~~
    ~~originName~~   ~~destinationName~~
    ~~flight_info_html~~
    ~~flight_date_info_html~~
    Rs. ~~price~~   Search
    ~~city_name~~
    ~~hotel_name~~
    ~~checkinDate_day~~ , ~~checkinDate_date~~ ~~checkinDate_month~~ - ~~checkoutDate_day~~ , ~~checkoutDate_date~~ ~~checkoutDate_month~~
    Rs. ~~price~~   Search
    ~~city_name~~
    ~~destination_name~~
    ~~month_year~~
    Rs. ~~price~~   Search
    ~~event_name~~
    ~~location~~
    ~~evnts_info_html~~
    ~~city_name~~
    Activities found~~event_count~~
    Rs. ~~price~~   Search
    ~~fn:_RecentSearch_.Flights.getVirtualAirlineCode('~~ac~~')~~-~~fl~~
    ~~dd~~   ~~ad~~ ~~origin~~   ~~destination~~ ~~date~~ ~~month~~, ~~day~~
    ~~depart_day~~ , ~~depart_date~~ ~~depart_month~~ - ~~arrival_day~~ , ~~arrival_date~~ ~~arrival_month~~
    ~~origin~~   ~~destination~~
    ~~bus_info_html~~
    ~~bus_date_info_html~~
    Rs. ~~price~~   Search
    View all searches
Terms and Conditions

Payment Options

1. Online Card Payments

Visa, Master and American Express Card payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.

Yatra, as a Verisign Certified Site, uses the latest 128 bit encryption technology and other sophisticated methods to protect your credit card information. You can book your product using SSL encryption (the internet standard for secure transactions). In fact, transacting online with a credit card at the website is even safer than using a credit card at a restaurant because we do not retain your credit card information. You can be assured that Yatra offers you the highest standards of security currently available on the internet so as to ensure that your shopping experience is private, safe and secure.

If the payment on the credit card is declined for some reason, alternate payment instructions must be received by Yatra 72 hours prior to the time of departure; else, the order is liable to be cancelled.

Yatra charges a service fee on all domestic airline bookings. In case of cancellation of booking, this fee is non-refundable.

2. Internet Banking

If you have an account with any of the below mentioned banks, then you can pay for your order through the respective bank's net banking options and the amount will be automatically debited from your account. Yatra.com processes payments through an online gateway system which enables safe and secure transactions.

  • HDFC
  • Allahabad Bank
  • Axis Bank
  • RBS
  • SBI
  • YES
  • Bank of Baroda
  • Bank of India
  • City Union Bank
  • Corporation Bank
  • IDBI
  • Deutsche Bank
  • Federal Bank
  • Karnataka Bank
  • Kotak Bank
  • PNB
  • IOB
  • Central Bank of India
  • Shamrao Vitthal Cooperative Bank
  • Bank of Maharashtra
  • Dhanlaxmi
  • Bank of Bahrain and Kuwait
  • Indian Bank
  • Lakshmi Vilas Bank
  • Vijaya Bank
  • South Indian Bank
  • Citibank
  • United Bank
  • Union Bank
  • Jammu &Kashmir Bank
  • Catholic Syrian Bank
  • ING VYSYA Bank
  • ICICI
  • Standard Chartered
  • Tamil Nadu Cooperative Bank
  • Development Bank of Singapore
  • Punjab & Maharashtra Bank
  • Canara Bank

3. Pay at Hotel (Post Pay)
With some of our partner hotels Yatra has negotiated a special facility where Yatra customers can pay the hotel directly at the reception at the time of check-in at the hotel.

Transaction Confirmation

You should not take any action based on information on the Website until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your purchase/transaction within the stipulated time period, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please contact our call centre.

Delivery of Products/Services

What is an e-ticket?
An e-ticket (electronic ticket) is a paperless electronic document with a unique confirmation number given to passengers in place of a paper ticket. Passengers are required to produce the unique confirmation number at the airport airline counter to claim the e-ticket.

How will I get my e-ticket details?
Your e-ticket details will be sent to the email address provided by you at the time of booking. If you do not receive your e-ticket within 8 hours of making your booking with Yatra.com, please call our Customer Care Representative.

Yatra Online Pvt. Ltd. shall not be liable if customers do not comply with this requirement.

Is it necessary to carry my e-ticket with me?
Yes, it is mandatory for you to carry a copy of your e-ticket as sent by Yatra.com. In the event that you fail to present a copy of your e-ticket, Yatra Online Pvt. Ltd. will not be held responsible if the Airline does not issue a boarding pass/ disallows you from travelling.

How will I get my boarding pass for an e-Ticket?
You need to show your e-ticket confirmation email and e-ticket along with a photo identity proof (passport, driver's license etc.) at the airline check-in counter. Thereafter the airline representative will issue your boarding pass.

Prepaid Ticket Advice ("PTA")
A PTA is a Prepaid Ticket Advice. We will give you a PTA number that you need to present at the airport check-in counter of the airline. The airline representative will print and give you your ticket at that time.

Amendment and Cancellation Policy

You can cancel your domestic flight bookings online. Log in to My Bookings, select the relevant booking and click on the Cancel button. For online cancellation, Yatra will charge Rs. 400 per person per sector as standard cancellation charges.

To amend/cancel your ticket offline, call Yatra Customer Care. For all offline cancellation of domestic flights a standard charge of Rs. 1250 per person per sector, over and above the airline's own cancellation charge will apply. For international flight bookings a standard fee of Rs 1250 per person would be charged for online cancellation and 2250 for any offline cancellation, over and above the airline's own cancellation charge.
For rescheduling of domestic flights, Yatra will charge Rs. 400 per person per sector as standard rescheduling charges.
For no-show on domestic flights, Yatra will charge Rs. 100 per person per sector as standard no-show charges.

Please refer to airline specific amendment and cancellation policy while using Yatra Services. You may be required to directly contact the nearest airline office (of the concerned airline) to get your reservation cancelled.

How do I get a refund after cancelling my ticket or reservation?

In case of no-show or unutilized bookings, You shall be required to make requests for any valid and applicable refunds, as per the defined policies, within 90 days from the travel date in case of air/ rail/ cab/ bus tickets and/or the date of check-in for hotel bookings. No refund would be payable for any requests made after the expiry of 90 days of travel date/ check-in as aforementioned and all unclaimed amounts for such no-show or unutilized bookings shall accordingly be deemed to have been forfeited.

The refund shall be processed within 15-20 working days from the date of the cancellation request. If we have received the payment through a valid credit card, then the same will be refunded to your credit card. Payments made using any other form of payment will be refunded by cheque within a maximum of 30 days from date of receipt of ticket. All refunds shall be processed subject to processing of refunds by the respective airline/service provider.

If, Yatra, upon your consent makes the refund to any mode other than to the original source of your payment, and it suffers any claims, damages, costs, loss or expense as a consequence thereof, You shall be liable to indemnify, hold harmless and make good Yatra to the fullest extent possible.

Please note convenience fee charged at the time of booking will not be refundable.

Promotion Codes

Yatra.com generates promotion codes from time to time which may be availed on the site as a discount coupon.

Yatra.com reserves the right to add, alter, modify, withdraw all or any of the Terms and Conditions or replace, wholly or in part, the program by any other program, whether similar to this program or not or withdraw it altogether without any prior notice.

In case of dispute with any party, Yatra.com's decision will be binding and final.

When you register with Yatra.com, we or any of our partners/affiliate/group companies may contact you from time to time to provide the offers/information of such products/services that we believe may benefit you.

Passport Information

Passport details are mandatory for e - ticket issuance to Europe, USA and Canada.A few airlines flying to these countries also require passport details for issuing the e-ticket. Refer below to check the list of such airlines:

  • KLM
  • Kuwait Airways
  • Air France
  • Saudi Arabian Airlines
  • American Airlines
  • Continental Airlines
  • Delta Airlines
  • United Airlines
  • Kenya Airways
  • China Southern Airlines
  • China Eastern Airlines
  • Aeroflot
  • Egypt Air
  • Biman Bangladesh Airlines

Uzbekistan Airways requires both passport details and visa copies for issuing an e-ticket.

In case you are flying to Europe, USA and Canada or with any of the above mentioned airlines, a Yatra representative will contact you for your passport details. Please keep the following details handy:

    Passport Details:
    • Passport Number
    • Issuing Country
    • Date of Birth (DD/MMM/YY)
    • Gender
    • Expiry date of Passport (DD/MMM/YY)
    • Last name/ Surname of traveller
    • First name/ Given name of traveller
    • Middle name of traveller (if any)

    Visa Guidelines

    Please carry a valid visa for the country you will be visiting or transiting through.

    Please check with the concerned airline or embassy for all visa requirements.

    • About
      Yatra
    • Domestic
      Flight
    • International
      Flight
    • Hotels
      India
    • Holidays
      India
    • International
      Holidays
    • Bus
      Booking
    • Train
      Booking
    • Domestic Flight

      Yatra.com is a leading online travel services provider in India, US and UK. We offer best deals on flight bookings, hotel bookings, bus tickets, irctc train tickets, fly and stay and holiday packages. Find cheap domestic flights to destinations in India or book cheap international flights within minutes. You can also easily book/cancel IRCTC train tickets on Yatra. With over 83,000 hotels in India and more than 430,000 hotels associated with us worldwide, rest assured, we'll get you an appropriate hotel no matter the budget. Creating happy and satisfied travellers is our motto!

       
    • Domestic Flight

      • Flights
      • Cheap Air Tickets
      • Flight Schedule
      • Domestic Flights
      • Airlines
      • Domestic Airlines
      • Flight Status
      • Web Check In
      • Indigo
      • Air India
      • Spicejet
      • Jet Airways
      • Delhi to Mumbai Flights
      • Mumbai to Delhi Flights
      • Bangalore to Delhi Flights
      • Delhi to Goa Flights
      • Delhi to Bangalore Flights
      • Indigo Web Check In
      • Air India Web Check In
      • Jet Airways Web Check In
      • Indigo Flight Status
      • Air India Flight Status
      • Jet Airways Flight Status
       
    • International Flight

      • Flights
      • International Flights
      • International Airlines
      • Emirates
      • Etihad Airways
      • British Airways
      • Lufthansa
      • Singapore Airlines
      • Mumbai to Dubai Flights
      • Delhi to Dubai Flights
      • Delhi to Singapore Flights
      • Chennai to Dubai Flights
      • Delhi to Bangkok Flights
      • Emirates Web Check In
      • Lufthansa Web Check In
      • British Airways Web Check In
      • Etihad Airways Web Check In
       
    • Hotels India

      • Hotel booking
      • Hotels in Goa
      • Hotels in Mahabaleshwar
      • Hotels in Shimla
      • Hotels in Jaipur
      • Hotels in Ooty
      • Hotels in Bangalore
      • Hotels in Mumbai
      • Hotels in Puri
      • Hotels in Nainital
      • Hotels in Mysore
      • Hotels in Manali
      • Hotels in Lonavala
      • Hotels in Chennai
      • Hotels in Pune
       
    • Holidays India

      • India Holiday Packages
      • Goa Tour Packages
      • Shimla Tour Packages
      • Manali Tour Packages
      • Kashmir Tour Packages
      • Goa Travel Guide
      • Himachal Pradesh Travel Guide
      • Jammu and Kashmir Tourism
      • Uttrakhand Tourism
      • Manali Travel Guide
      • Shimla Travel Guide
      • Dharamshala Travel Guide
       
    • International Holidays

      • International Tour packages
      • Thailand Tour Packages
      • Maldives Tour Packages
      • Singapore Tour Packages
      • Europe Tour Packages
      • Asia Tourism
      • Europe Tourism
      • Australia Tourism
      • Bali Travel Guide
      • Mauritius Travel Guide
      • Egypt Travel Guide
      • USA Tourism
      • Brazil Tourism
       
    • Bus

      • Bus Booking
      • Bus Tickets
      • Bus Operators in India
      • Hyderabad to Bangalore Bus
      • Chennai to Bangalore Bus
      • Mumbai to Goa Bus
      • Pune to Bangalore Bus
      • Bangalore to Hyderabad Bus
      • Bangalore to Goa Bus
      • Delhi to Jaipur Bus
       
    • Train

      • IRCTC Railways Reservation
      • Train Ticket Booking
      • Train Ticket PNR Status
      • Indian Railways Zones
      • Indian Railway Stations
      • Indian Railway Routes
      • New Delhi to Mumbai Central Trains
      • New Delhi to Patna Jn Trains
      • New Delhi to Lucknow Ne Trains
      • Howrah Jn to New Delhi Trains
       

    Copyright © 2014 Yatra Online Private Limited, India. All rights reserved

    • Our Family
    • Company Information
    • Investor Relations
    • Partner With Yatra
    • Yatra for Business
    • Yatra Online Pvt Ltd based in Gurgaon India, is one of India's leading online travel companies and operates the website Yatra.com. The company provides information, pricing, availability, and booking facility for domestic and international air travel, domestic and international hotel bookings, holiday packages, buses, trains, in city activities, inter-city and point-to-point cabs, homestays and cruises. As a leading platform of accommodation options, Yatra provides real-time bookings for more than 83,000 hotels in India and over 800,000 hotels around the world.

      Launched in August 2006, Yatra was ranked the Most Trusted e-Commerce Travel Brand in India in the Economic Times Brand Equity Survey 2016 for the second successive year, and has won the award for 'First Prize - Domestic Tour Operator (Rest of India)' at the India Tourism Awards held in July 2016. Yatra Online is founded by Mr Dhruv Shringi and Mr Manish Amin in the year 2006. Since our inception, we have won many awards and accolades. We won the CNBC Awaaz Travel Award in 2014 and were rated as the Best Travel Website in IAMAI’s Annual India Digital. We were also felicitated as the Most Popular brand in Travel & Leisure Category by Matrix lab and have also received an award for being the Most outstanding Online Company in the B2C category. Our headquarters are in Sector 20, Plot No. 272, 4th floor, Gulf Adiba, Gurugram, Haryana 122008, India. You can send us an email at support@yatra.com.

      • More About Us
      • Leadership Team
      • Our Products
      • Awards Won
      • Customer Testimonials
      • Press Releases
      • Travel Agent Sign Up
      • Register Your Hotel
      • Register Your Homestay
      • Sell Holiday Packages
      • Sell Your Activities
      • List Your Bus Inventory
      • Advertise With Us
      • Become a Yatra Franchisee
    • Customer Care
    • Product Offerings
    • Careers
    • More
      • Support & FAQs
      • Terms & Conditions
      • Privacy Policy
      • User Agreement
    • Useful Links
      • About Yatra
      • Investor Relations
      • Flights
      • Airlines
      • Domestic Airlines
      • Domestic Flights
      • International Airlines
      • International Flights
      • Flight Schedule
      • Airline Flight status
      • Cheap Air tickets
      • Web Checkin
      • Hotels
      • Hotels Near Me
      • Domestic Hotels (In India)
      • Cruise
      • Indigo
      • Spicejet
      • Go Air
      • Vistara
      • Air India
      • Air India Express
      • Emirates Airlines
      • Oman Air
      • Air Arabia
      • Singapore Airlines
      • India Tourism
      • International Tourism
      • Holidays
      • India Tour Packages
      • International Tour Packages
      • Bali
      • Maldives
      • Gangtok
      • Darjeeling
      • Manali
      • Ladakh
      • Munnar
      • Andaman
      • Goa
      • Europe Packages
      • Activities
      • Domestic Activities
      • International Activities
      • Bus booking
      • Bus Ticket
      • Trains
      • Indian Railways
      • IRCTC
      • PNR Status
      • Monuments of India
      • Distance Between
      • Outstation Cabs
      • Yatra on Mobile
      • Yatra Android Mobile App
      • Yatra iOS Mobile App
      • Gift Vouchers
      • Travel Guide
      • Blog
      • Freight
      • Weekend Getaways
      • VISA
      • Dubai Visa
      • Yatra for SMEs
      • Yatra for Business
      • Yatra for Corporates
      • APSRTC
      • GSRTC
      • MSRTC
      • TSRTC
      • UPSRTC
      • KSRTC
      • Become a Yatra Franchisee

      • Product Offering Temp Child
      • Retails Stores
      • Sitemap
      • Gift Cards
      • Visa Information
    • Connect with us :

    Copyright © 2021 Yatra Online Private Limited, India. All rights reserved