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Yatra in the year 2011 made available train reservations on its website. It tied up with IRCTC to enable train reservations on its site, and has been successfully getting many bookings on its platform.
IRCTC is one of the busiest websites and by offering the same services on the Yatra platform, we achieved two objectives. Yatra was able to now offer a complete portfolio of travel options to its customers from flights, hotels, holiday packages, car rentals to train reservations. Secondly it gave customers a more seamless customer experience on its website, thus encouraging them to use the Yatra platform for train reservations.
Yatra offers all facilities for train reservations on its site, which means besides booking the ticket online, you can search for trains and their routes, train schedules, check for seat availability and train fares. You can also get your PNR status, view your tickets, print or cancel tickets on the Yatra website. Along with online train reservations, the IRCTC Tatkal service is also available on the Yatra platform.
Yatra offers a dedicated phone line and email id to handle customer queries, so customers can reach out to a Yatra executive in case of any booking issues or related queries.
Train reservation is available on Android, giving customers further ease of use. Yatra with its high-end technology services and the Yatra app, enables a seamless train booking experience for its customers. Besides payments on Yatra are secured and hassle free. It is no wonder more and more people are logging on to Yatra to book their train tickets.